---
title: "Investigating issues with Google and GitHub sign-in"
description: "Monitoring · affects Hanko Cloud, Hanko Cloud Login · Jul 2, 2026"
base_url: "https://status.hanko.io"
canonical: "https://status.hanko.io/events/report/2341"
---

# Investigating issues with Google and GitHub sign-in

[Status](/.md) › [Events](/events.md) › Investigating issues with Google and GitHub sign-in

Jul 2, 2026 · 5 days ago · affects: Hanko Cloud, Hanko Cloud Login · 2 hours

## Updates

### x Monitoring — Jul 2, 1:58 PM

affects: Hanko Cloud (operational), Hanko Cloud Login (operational)

The issue has been resolved.

Google and GitHub sign-in for the Hanko Cloud dashboard should now work as expected again. Customer projects were not affected.

We apologize for the inconvenience.

### x Identified — Jul 2, 1:05 PM

affects: Hanko Cloud (degraded performance), Hanko Cloud Login (degraded performance)

We have confirmed that customer projects are not affected by this issue.

The issue is limited to Google and GitHub sign-in for the Hanko Cloud dashboard. Signing in via email continues to work and can be used as a workaround while we investigate the cause.

### x Investigating — Jul 2, 12:26 PM

affects: Hanko Cloud (operational), Hanko Cloud Login (degraded performance)

We are currently investigating an issue with social sign-in using Google and GitHub.

At the moment, users may be unable to sign in to Hanko Cloud using Google or GitHub as an identity provider. Signing in via email continues to work and can be used as a workaround.

We are also investigating whether this issue may affect customer projects using Google or GitHub sign-in. We will provide an update as soon as we know more.

We apologize for the inconvenience.