---
title: "Dashboard statistics unavailable or inaccurate"
description: "Identified · affects Hanko Cloud · Aug 5, 2026"
base_url: "https://status.hanko.io"
canonical: "https://status.hanko.io/events/report/2667"
---

# Dashboard statistics unavailable or inaccurate

[Status](/.md) › [Events](/events.md) › Dashboard statistics unavailable or inaccurate

Aug 5, 2026 · 5 days ago · affects: Hanko Cloud · 1 minute

## Updates

### x Identified — Aug 5, 12:57 PM

affects: Hanko Cloud (operational)

Since the Hanko v3 release, statistics in the Hanko Cloud dashboard have not been displayed reliably. Affected metrics may show a value of 0, even when usage data is available.

The following metrics are affected:
- Total users
- Monthly active users
- Sign-ups

Authentication services and user data are not affected. The issue is limited to the statistics displayed in the dashboard.

We are aware of the problem and are working on a fix.