---
title: "Custom domain certificate issuance unavailable"
description: "Investigating · affects Hanko Cloud · Oct 30, 2026"
base_url: "https://status.hanko.io"
canonical: "https://status.hanko.io/events/report/3738"
homepage_url: "https://www.hanko.io"
contact_url: "https://www.hanko.io/contact"
---

# Custom domain certificate issuance unavailable

[Status](/.md) › [Events](/events.md) › Custom domain certificate issuance unavailable

Oct 30, 2026 · 4 hours ago · affects: Hanko Cloud · 1 minute

## Updates

### x Investigating — Oct 30, 5:50 PM

affects: Hanko Cloud (operational)

We are currently unable to issue certificates for new custom domains due to an issue with our certificate manager. Existing projects and custom domains are not affected.

We are working on a fix, but do not yet have an estimated resolution time. We will share updates as more information becomes available.