Hanko Status

Degraded performance, partial downtime

Feb 03, 2024 06:35

Resolved
login.cloud.hanko.io
passkeys.io

resolved

Feb 03, 2024 11:49

Increased the minimal number of nodes, cluster is stable now.

resolved

Feb 03, 2024 06:35

Some Hanko Cloud projects suffered availability issues on Saturday (status 503).

We've identified the issues to be caused again by the Autoscaler that has been overzealous when downscaling nodes. Additional changes were made to the cluster config and the cluster is now stable.

Limited availability of Free projects

Oct 20, 2023 12:47

Monitoring
cloud.hanko.io

monitoring

Oct 20, 2023 12:47

Hanko Cloud Free projects suffered frequent availability issues this week (status 503).

We've identified the issues to be caused by the autoscaler that has been overzealous when downscaling nodes that run Free projects. Changes were made to the cluster config and we are monitoring the results.

If your app / service is impacted by this, please consider upgrading to Hanko Cloud Pro, as those projects run on dedicated nodes that are not affected by the incorrect behavior of the autoscaler.

Performance degradation

Aug 08, 2023 15:31

Resolved
cloud.hanko.io

resolved

Aug 08, 2023 15:31

During the deployment of the new admin API authorization system, the Hanko Cloud cluster experienced unexpected stress, leading to a temporary performance degradation.

The rollout is now complete, and system performance has been restored to normal levels.